At Organic Origin, we aim to deliver your favorite organic products quickly, safely, and reliably. Please read our shipping and service policy carefully to understand how we process and deliver your orders.
1. Order Processing
- Orders are processed within 24–48 hours of confirmation.
- Orders placed after 6:00 PM or on public holidays will be processed the next working day.
- Once processed, you will receive a confirmation message/email with your order details.
2. Shipping Within Pakistan
- We deliver to all major cities and towns across Pakistan via trusted courier partners (e.g., TCS, Leopard, Call Courier).
- Standard delivery time: 2–5 working days, depending on your location.
- Remote areas may take 5–7 working days.
3. Shipping Charges
- Free delivery on all orders.
4. Cash on Delivery (COD)
- We offer Cash on Delivery across Pakistan.
- Please ensure someone is available at the delivery address to receive and pay for the order.
5. Order Tracking
- Once your order is dispatched, we will share a tracking number via SMS/Email.
- You can track your parcel through our courier partner’s website.
6. Service Limitations
We strive to ensure timely delivery, but delays may occur due to:
- Public holidays or strikes
- Natural disasters or unforeseen circumstances
- Remote locations outside major courier coverage
7. International Shipping
Currently, we only deliver within Pakistan. International shipping will be announced in the future.
8. Contact for Support
If you have questions about your order, shipping, or delivery, feel free to contact us.
9. Changes to This Policy
We may update our shipping and service policy from time to time. Please check this page for the latest updates.
